I recently received a complaint from Walker Lundy, former editor of The Philadelphia Inquirer, that included concerns about our online coverage of a story. He was very interested in this local story, regularly checking charlotte.com, but "could find only a bare bones story."
"I found much better info on a TV news web site, which is pretty amazing given their resources and yours. The last time I checked was 11 p.m. and still there was no complete story."
He's right. We need to do a better job of moving quickly online when news hits. It's not just about posting stories to add to a daily count; it needs to be about being first and beating our competitors.
Otherwise, readers will start turning to our competitors -- TV news and their Web sites -- more frequently.